To overcome the epidemic and be full of warmth, SAIC Roewe launched five heart-warming services during the epidemic!
In order to fight against the pneumonia epidemic caused by the new coronavirus, the prevention and control measures across the country have been continuously upgraded, and SAIC Roewe quickly responded to the call to fight the “epidemic”. Since February 3, SAIC Roewe and all its dealers have jointly launched five major categories of “online VR intelligent showroom car viewing service, on-site appointment test drive service, online vehicle service, home quick repair service, and one-stop online financial service”. The online heart-warming service ensures that users can enjoy security services covering the links of “watching, testing, buying, warranty, and repair” during the epidemic. In view of the particularity of the epidemic, the five major services are based on “reducing user visits to stores and increasing active door-to-door services”, and are doing their best to fight the epidemic prevention and control.
In the car viewing session, the online VR smart showroom car viewing service can realize car viewing and car selection without leaving home. Users can log in to the Autohome APP, click “All” on the homepage, enter the “Car Buying Service” interface, select “Smart Car Buying”, and check the Roewe brand in the brand column to arrive at the Roewe “Smart Showroom”, and watch the car online through VR panorama Browse the various models of SAIC Roewe in the exhibition hall. When the user chooses the car model he is interested in, he can experience it by making an appointment for a door-to-door test drive service. During the epidemic period, users can make an appointment for a test drive of a designated model by calling a phone number. Within 24 hours, a dedicated person will connect with them and provide door-to-door test drive and car lecture services. At the same time, the staff will disinfect the vehicle in advance, so that every customer can test drive with peace of mind.
In the process of buying a car, SAIC Roewe has launched a one-stop online financial service. Application, approval, and signing can all be completed online, and one-stop vehicle loans can be settled without leaving home. For renewal users, the online vehicle service can save users the cumbersome steps of renewal, and users can enjoy professional and efficient renewal services by making an appointment by phone. In addition, in order to ensure the worry-free travel of car owners, SAIC Roewe also launched the home repair service during the epidemic period. Users can easily make appointments for staff to come to the door for inspections, maintenance, repairs, etc. by calling the phone.
During this critical period, SAIC Roewe insists on being user-centered, implements epidemic prevention and service work, protects every user with swift and practical actions, and resolutely helps the country win the battle against epidemic prevention and control as soon as possible. In view of the different epidemic prevention and control measures in various places, the Roewe brand will tailor suitable heart-warming services for you according to the actual local conditions. Please call the local dealer for details.
