It is understood that the 14th Chery Service Skills Competition not only helped the service station create a good technical learning atmosphere, establish a model for all employees to learn and improve their skills; , Skilled and professional service team.
Promote learning through competitions, and improve employees’ business skills through theoretical battles
The content of the service skills competition is divided into two parts: “theoretical test” and “practical competition”. The players are inspected in all directions. The first test that the players have to face on the day of the game is the theoretical test. A firm grasp of theoretical knowledge is an essential quality for every service personnel. Theoretical assessment is a strict method of knowledge level identification and an important means of judging the basic qualities of contestants.
In the early stage of the competition, the contestants actively prepared to test their memory and mastery of basic knowledge. During the process, the contestants were full of energy, faced the challenge calmly, raced against the clock, and fully demonstrated their good business skills and theoretical foundation.
Promoting practice with learning, showing the spirit of professional craftsman in the battle of practical operation
As a technology-based self-owned auto brand, Chery Automobile has gone through 22 years of ups and downs, and has achieved double breakthroughs in sales and brand with “artisan spirit”. It is understood that since 2002, the service skills competition has been carried out to the fourteenth session, and the inheritance of technical learning and competition has been deeply imprinted in the hearts of every contestant, and has also been integrated into the blood of every technical elite.
In the practical competition, electromechanical technicians will accurately troubleshoot and solve vehicle faults within the specified time, and complete operations such as resistance spot welding, measurement, scribing, and cutting. This assessment method close to actual combat can also allow service personnel to quickly Improve your own level.
The service consultant simulates the real scene. From the customer’s arrival, reception to the final departure, every link is customer-centered, providing considerate and professional services, so that customers return home with satisfaction.
Use training to promote use, technical competition to improve service level
Every technical competition is not only an exchange of ideas, style and technology, but also a concentrated inspection of the mental outlook, technical level and will quality of the staff, and it is also a general mobilization to guide and deepen the training, success and dedication of the employees. The enterprising and enterprising spirit of the contestants was fully displayed, forming a strong atmosphere of comparing, learning, catching up and surpassing.
To promote learning through competition, to promote practice through learning, and to promote application through practice, service personnel use quality services to help brand strength improve. At present, the “Superior Skills and One Hundred Satisfaction” – Chery Automobile’s 14th Service Skills Contest is in full swing. The contestants can only stand out after going through the trials of preliminary rounds, theater rounds and even the final national finals. Who will pass all the way and win the final crown, we will wait and see!
