In 2020, a sudden “epidemic” made people all over the country stay at home together. In order to meet the car consumption needs of the majority of users during the epidemic, Chery recently launched a number of heart-warming policies to fight against the “epidemic”, covering all aspects of car inspection, car purchase, and car use, so as to ensure that under the premise of safe prevention and control of the epidemic, To provide users with more convenient, more professional and more considerate car purchase and car service.
Guarantee air quality and meet the new needs of car use under the epidemic situation
During the epidemic, many consumers’ demand for car configuration has also undergone new changes. Whether the air in the car is safe has gradually become the focus of more and more consumers. According to this change, the new generation of Tiggo 7, the main product of Chery Automobile, adopts a quadruple progressive air purification system, which can effectively filter and block bacteria and viruses to ensure the health and safety of users when traveling.
On the basis of providing users with high-quality products, Chery Automobile has also launched multiple car purchase discounts in order to further lower the threshold for users to purchase cars. The new generation of Tiggo 7 is now officially available for pre-sale, and the first batch of 10,000 pre-order car owners can enjoy the exclusive “Four Frees and Four Rewards”, namely “interest free, maintenance free, rescue free, data free” and “replacement gift, premium gift” , e-commerce gift, extended warranty gift”.
Not only that, Chery Automobile also carried out a preferential car purchase activity themed “Seven Years of Mövenpick Gifts for the Chinese New Year—Enjoy 0 Interest for 3 Years for All Series Models” from February to March, providing customers with preferential prices, financial discounts, and replacement subsidies , Free purchase tax, bonus purchases and other multiple discounts.
Watch and buy cars online, breaking the predicament during the epidemic
In response to the problem that consumers are unable to freely go out to look at and buy cars during the epidemic, Chery also considerately provided “Easy Car Buying – 4 Heart-warming Actions”, namely “Choosing a car with peace of mind, ordering a car smoothly, picking up a car happily, changing a car” comfortable”.
Specifically, during the epidemic period, consumers can view cars online at dealers’ online showrooms, watch live broadcasts, and consult relevant information without leaving home. After seeing a car they like, they can download Chery’s new retail app or log in to Chery. Order online at the official mall, and Chery will deliver the car to your door for consumers to have a test drive experience.
When consumers pick up their cars at the store, Chery’s offline stores and vehicles are fully disinfected, and sales consultants wear professional protective masks and disposable gloves to provide one-on-one exclusive service and quickly handle the delivery. If consumers choose to replace the old model with the new generation of Tiggo 8, they can also enjoy a “replacement gift” of up to 10,000 yuan in subsidies for car purchases, making it easy to drive a new car.
Heart-warming after-sales service to solve the worries of car use
Under the shadow of the epidemic, vehicle maintenance has become a difficult problem for users. In order to meet the after-sales service needs of users, Chery Automobile has joined hands with dealers across the country to provide customers with the service of “Worry-Free Car Use – 5 Heart-warming Actions”, namely “Reassuring Service, Rescue Rescue, Self-cultivation and Care, Maintenance and Care “.
For example, during the epidemic, if users need to maintain their vehicles, Chery staff will provide door-to-door maintenance and free car pick-up and delivery services to users within 20 kilometers of the urban area if the user’s needs and the conditions of the city permit. When entering the station in February, users can also enjoy the car atomization disinfection service for free. All employees of Chery’s service provider are tested before going to work every day to ensure that their body temperature is normal, and they wear masks and disposable gloves. At the same time, they must disinfect the business and service areas in the station according to high standards to ensure the safety of customers.
If affected by the epidemic, you cannot enter the store for maintenance on time, you can extend the maintenance cycle for 3 months without being limited by time and mileage. At the same time, you can also purchase insurance online without going to the store. In addition, when users encounter danger and need rescue and escape, they can call the 24-hour customer service hotline 4008838888, and staff will provide services to users around the clock to solve their worries.
Isolating the epidemic cannot isolate love. At this critical moment of the national “war against the epidemic”, Chery Automobile is user-centered and actively formulates car purchase and car use plans for users in response to the epidemic. Support for growth. The situation of the epidemic is still grim, but Chery believes that we will surely win the battle against the epidemic if the whole country works together to overcome the difficulties.
