After the outbreak of the new crown pneumonia epidemic, Dongfeng Yueda Kia immediately invested in public welfare donations to contribute to the prevention and control of the epidemic. On March 2, Dongfeng Yueda Kia announced a number of additional customer care measures, especially the introduction of special policies for front-line medical staff, police officers and users in Hubei.
1. Customize a number of special care measures to “bless” compatriots on the “epidemic” line
In the battle against the new crown epidemic, countless medical staff and police officers have devoted themselves to the front line regardless of their own lives, becoming the most beautiful “rebels” of this era. Dongfeng Yueda and Kia jointly initiated the “Red Motor” love donation: during the epidemic, for each car sold, the company donated 100 yuan and the dealer donated 10 yuan, which was specially used for the frontline medical and police officers who unfortunately contracted the new crown pneumonia And the care and condolences of Dongfeng Yueda Kia car owners. In addition, Dongfeng Yueda Kia also provides a one-year health insurance for Kia car owners among the front-line medical staff and police officers in the country and car owners in Hubei, which will “add points” to their health.
At the same time, Dongfeng Yueda Kia has also increased its caring efforts for front-line personnel and users in Hubei: anyone who buys a model of Dongfeng Yueda Kia can enjoy a “caring gift” of up to 5,000 yuan. In addition, customized financial credit is also in place with sincerity, and the intensity of interest discounts has been comprehensively increased: four hot-selling models (new generation of proud running, new generation of K3, new generation of smart running, new generation of KX5) can be interest-free with a 20% down payment for 3 years, And according to this benchmark, you can enjoy interest-free within the fixed amount for up to 5 years.
2. Multiple caring measures to help travel safely during the epidemic and “overweight” love
In order to ensure the safety of car owners during the epidemic, Dongfeng Yueda Kia has launched multiple measures across the country to increase care. From now on, Dongfeng Yueda Kia car owners can go to the store to enjoy the deep sterilization of vehicles for free, and can upgrade the original air-conditioning filter element to a “multi-effect air-conditioning filter element” with higher grade and better protection effect for free. For new purchasers, in addition to extra generous shopping cards and disinfection kit gifts, they can also receive 3-year and 6-time maintenance.
In addition, in order to meet the needs of more people for safe travel during the epidemic, Dongfeng Yueda Kia further lowered the threshold for car purchases and continued the “wrapped price” policy of the new generation K3 and the new generation of proud sports cars. At the same time, for the four hot-selling models, a financial preferential policy of “0 or 10% down payment, a repayment period of up to 5 years, and 0 monthly payments for the first 6 months” was introduced.
In fact, as early as February 3, Dongfeng Yueda Kia launched the “Three Commitments” customer heart-warming action to solve users’ worries about car purchase and car use in “extraordinary times”. Create a safe and worry-free user experience through services such as online shopping, after-sales maintenance, door-to-door pick-up and delivery, and in-store vehicle disinfection. With the development of the epidemic, Dongfeng Yueda Kia has launched a series of “customer care” measures this time, which can be described as a “heart-warming duet”.
At present, the prevention and control of the new crown pneumonia epidemic has reached a critical period. Dongfeng Yueda Kia is willing to overcome the difficulties with the people of the whole country, unite as one, and win this war without gunpowder as soon as possible.
