At present, the new crown epidemic is in a critical period of prevention and control. In order to further help the prevention and control of the epidemic, Chery Automobile has taken multiple measures to fight the “epidemic”. Chery not only organized volunteers to donate blood to support local and Hubei emergency blood use, but also further promoted the implementation of the “Chery New Retail” online car purchase platform, and launched a number of heart-warming after-sales services to allow users to use their cars without worry, practicing with practical actions The social responsibility of “Chinese national brand”.
To help fight the epidemic, roll up your sleeves and donate more than 30,000 milliliters of blood
Affected by multiple factors such as the epidemic and holidays, blood stocks in areas with severe epidemics such as Wuhan continued to decline, and blood for clinical use was seriously in short supply. After hearing the news, in order to ensure the clinical blood demand for the fight against the COVID-19 epidemic, Chery’s employees actively responded to the call for voluntary blood donation and signed up enthusiastically. After screening, 108 volunteers finally met the blood donation requirements, “rolling up their sleeves” to help fight the epidemic.
According to the principle of not gathering people during the epidemic, more than 100 volunteers from Chery Automobile will be divided into 7 batches. From February 26 to March 4, they will go to designated blood donation sites in Wuhu City to donate blood. 30,000 ml to support local clinical blood and emergency blood needs in Hubei Province.
It is worth mentioning that this is not the first time that Chery has organized unpaid blood donation. Since 2003, Chery has regularly organized unpaid blood donation public welfare activities for 17 consecutive years, and about 6,500 employees have successfully donated blood, including donating hematopoietic stem cells. For this reason, Chery has been rated as “Advanced Unit of Voluntary Blood Donation in Wuhu City” and “Advanced Collective of Voluntary Blood Donation in Wuhu City” for many times.
Heart-warming service, let users worry-free when using the car at critical moments
Under the shadow of the epidemic, vehicle maintenance has become a difficult problem for users. In order to meet the after-sales service needs of users, Chery Automobile has joined hands with dealers across the country to provide customers with the service of “Worry-Free Car Use – 5 Heart-warming Actions”, namely “Reassuring Service, Rescue Rescue, Self-cultivation and Care, Maintenance and Care “.
For example, during the epidemic, if users need to maintain their vehicles, Chery staff will provide door-to-door maintenance and free car pick-up and delivery services to users within 20 kilometers of the urban area if the user’s needs and the conditions of the city permit. When entering the station in February, users can also enjoy the car atomization disinfection service for free. All employees of Chery’s service provider are tested before going to work every day to ensure that their body temperature is normal, and they wear masks and disposable gloves. At the same time, they must disinfect the business and service areas in the station according to high standards to ensure the safety of customers.
If affected by the epidemic, you cannot enter the store for maintenance on time, you can extend the maintenance cycle for 3 months without being limited by time and mileage. At the same time, you can also purchase insurance online without going to the store. In addition, when users encounter danger and need rescue and escape, they can call the 24-hour customer service hotline 4008838888, and staff will provide services to users around the clock to solve their worries.
Pay tribute to retrograde heroes by buying cars online
Currently, while carrying out epidemic prevention work, Chery Automobile adheres to customer-centricity and pays close attention to the changes in customer needs brought about by the epidemic. In the face of customers who have car viewing and car purchase needs during the epidemic, Chery Automobile accelerated the promotion of online sales services, made full use of Chery Automobile’s “new retail” platform channel advantages, and launched an online car purchase mode, so that the majority of auto consumers can go home without leaving home. Users can easily complete the purchase.
In addition, since the outbreak of the “war against the epidemic”, on the front line of the national anti-epidemic, the vast number of medical staff, street community personnel, property service personnel, logistics express personnel, etc. have stood at the forefront of the fight against the epidemic without hesitation. , Constructing a solid line of defense against epidemic infection for people’s health. In order to thank them for their hard work, Chery New Retail has launched a special preferential policy for anti-epidemic personnel: order Chery Tiggo 7i online through the “Chery New Retail” online car shopping platform, and you can enjoy a 20% discount for internal employees.
Not only that, in response to the market impact brought by the epidemic, in order to reduce the pressure on customers to buy cars, Chery Automobile also launched a preferential car purchase activity with the theme of “Seven New Years, Mövenpick Gifts-All Models Enjoy 0 Interest for 3 Years” to provide Customers are provided with multiple discounts such as more preferential prices, financial discounts, replacement subsidies, and free purchase tax.
Over the past month or so, Chery has devoted itself to supporting the fight against the epidemic through donations, overseas purchases, production of ambulance equipment, public welfare services, and blood donations. Among them, Chery Group donated 10 million yuan, providing cash, special ambulance vehicles and medical protection materials. Chery’s overseas team launched global procurement, purchasing a total of 220,000 pieces of medical supplies from overseas and delivering them to government departments for epidemic prevention and control. Since the second day of the Lunar New Year, Chery River has urgently produced two batches of tasks before and after the Ministry of Industry and Information Technology. A total of 40 negative pressure ambulances are used for the safe isolation and transfer of major infectious patients in Wuhan and other severely affected areas.
In addition, in order to cope with the travel difficulties caused by the outage of the taxi and bus system in Wuhu City for some patients and medical staff, Chery Taxi, a subsidiary of Chery Group, mobilized key party members and employees to join the “Party Party Pioneer Emergency Service Convoy” for Wuhu citizens. Provide support services for medical staff commuting, patient travel, emergency prevention and control tasks, etc. For more than 20 days, they have been running between hospitals and extremely poor groups, providing more than 400 volunteer services for front-line medical staff and the elderly, weak, sick, disabled and pregnant, and emergency delivery of medical equipment for more than 20 times, becoming the “guardian of the city’s life channel” “.
In the face of the epidemic, we are united. At the decisive moment of epidemic prevention and control, Chery Automobile will continue to actively fulfill its corporate social responsibilities, focus on users, give full play to its advantages in corporate resources, and join hands with the people of the whole country to overcome difficulties and win the battle of epidemic prevention and control as soon as possible. Total victory.
