[Opinion] AM Mercedes-Benz RV Chen Lin: Do the market with sincerity

I entered the RV industry by chance in 2011. Over the years, I have participated in nearly a hundred exhibitions, large and small. I have seen domestic RVs develop better and better, and some laws and regulations are becoming more and more perfect. These are inseparable from the industry. Everyone’s hard work.

(Chen Lin, Head of North China Region of AM Mercedes-Benz RV)

In the past, there were very few RV brands, and there were only a handful of brands on the market. Now there are hundreds of RV brands on the market, ranging from ordinary trailers, to self-propelled bus RVs, large off-road RVs, etc., providing customers with a variety of options.

Now people’s living standards are gradually improving, everyone’s pursuit of spiritual civilization is increasing, and the demand for RVs is also gradually increasing. From the small RV purchased at the beginning to the replacement of a large RV later, from the beginning of a family trip to the present There are dozens of people traveling together, and this customer group is increasing every year. Some people outside the RV industry have gradually entered this sunrise industry. They not only know nothing about RVs, but also know nothing about customer needs. When the models produced do not meet the market demand, some low prices are used to induce consumers, and after consumers buy products that they cannot use, they will have a different view of this industry.

At present, there are many domestic RV manufacturers, and they produce many types of RVs, but the after-sales service cannot keep up. Many customers have to go through a waiting period of ten days and a half months when they report for repairs. In fact, manufacturers can completely seek a repair service station suitable for their own business in various places. When customers have problems with their vehicles, they can choose the nearest after-sales service station. Unexpected prospects for development.

Whether you are a brand or a market, you must do your best and be responsible to customers, the industry, and more importantly, the society. RV companies should think differently in the RV production process and take customers’ doubts into consideration. The RV in the future is mainly family-oriented, so how to produce a good RV and a RV with a good brand requires the efforts of each of us RV people. RV culture is not created by one person or a brand. Here Everyone needs to work together to do their due diligence for the development of this industry.